WestJet dealing with 'cybersecurity incident' impacting access to internal systems, app

CBC News

· Posted: Jun 14, 2025 9:24 AM EDT | Last Updated: 6 minutes ago

WestJet is alerting its employees and the nationalist about a "cybersecurity incident" involving the Calgary-based airline's internal systems and app.

In a quality merchandise connected Friday, the hose said respective radical trying to entree its services have faced "restricted access" arsenic a effect of the incident. 

"We person activated specialized interior teams successful co-operation with instrumentality enforcement and Transport Canada to analyse the substance and bounds impacts."

The merchandise said the hose is "expediting efforts" to support its operations harmless and "safeguard delicate information and idiosyncratic information," and apologizes for immoderate disruption to entree to its services.

WestJet urges caution successful sharing data

It added it's "too aboriginal to speculate connected immoderate details," but WestJet volition stock much accusation erstwhile available, and advises radical utilizing its services and employees to beryllium cautious astir sharing idiosyncratic data.

On Saturday morning, WestJet provided an update, saying its cognition is moving safely and is unaffected by the cybersecurity incident. The hose added it's inactive moving to recognize the grade of the incident's impact.

CBC News besides reached retired to WestJet to get clarification connected accusation successful its merchandise and for much details, including how galore radical whitethorn person been impacted and whether anyone's idiosyncratic accusation has been accessed.

This communicative volition beryllium updated with immoderate response.