MPI launches online appointment booking for licence renewals, registration

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Manitoba·New

Manitoba Public Insurance is introducing an online instrumentality to publication appointments for respective services, including licence renewals and conveyance registration.

Pilot of caller strategy recovered 90% of customers were seen wrong 10 minutes of assignment time, Crown insurer says

CBC News

· Posted: Apr 17, 2025 7:16 PM EDT | Last Updated: 3 minutes ago

A Manitoba Public Insurance motion is shown connected a building.

Manitoba Public Insurance is introducing an online instrumentality to publication appointments for respective services, including licence renewals and conveyance registration.

The strategy volition assistance trim hold times by reducing the fig of walk-in appointments astatine work centres, MPI said successful a Thursday quality release.

The nationalist insurer ran a aviator of the caller booking strategy successful November 2024, and said 90 per cent of customers were seen wrong 10 minutes of their assignment time, up from 62 per cent before.

In summation to licence renewals and registrations, drivers tin besides now book an assignment online for aesculapian forms oregon imaginativeness tests.

MPI already offered online assignment booking for immoderate different services, specified arsenic driver knowledge and roadworthy tests.

Walk-in services are inactive disposable astatine each centres, but customers volition beryllium seen betwixt booked appointments, the Crown corp said.

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