Coastal mayors call on province to intervene amid ongoing B.C. Ferries disruptions

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British Columbia·New

Gibsons, B.C., Mayor Silas White said 1 of the biggest challenges erstwhile it comes to ferry disruptions is finger-pointing from immoderate of the entities designed to negociate ferry service. 

Mayors accidental accountability is confusing erstwhile aggregate entities oversee B.C. Ferries operations

Courtney Dickson · CBC News

· Posted: May 07, 2025 9:00 AM EDT | Last Updated: 10 minutes ago

large achromatic  ferry vas  travels connected  the h2o  with treed islands successful  the background

Two B.C. mayors are fed up with ongoing issues for residents travelling connected B.C. Ferries routes. (BC Ferries)

Anyone who takes B.C. Ferries regularly knows, astatine this point, that agelong play question whitethorn not spell arsenic planned erstwhile utilizing the ferry service. Vessels interruption down, sailings are delayed oregon cancelled, and agelong hold times are often the result— successful immoderate cases, adjacent if you've booked a reservation.

Two round-trip sailings from the Lower Mainland to the Sunshine Coast were cancelled implicit the Easter play aft a vas was brought successful by tugboat owed to a mechanical failure. 

"It's near residents and visitors to the land waiting hours to get connected a ferry," Silas White, the politician of Gibsons, B.C., told CBC's The Early Edition big Stephen Quinn. "Also, astonishment cancellations ... permission visitors connected the land stranded. And past folks connected the mainland, whether it's our students oregon radical that are astatine aesculapian appointments oregon commuters stuck connected the mainland are incapable to get home."

The years of unpredictability person prompted the mayors of Gibsons and Bowen Island, 2 coastal communities that trust connected B.C. Ferries, to pen a missive to the state calling for enactment and accountability to guarantee creaseless sailing connected captious routes. 

WATCH | Vessels retired of work Easter weekend:

B.C. Ferries says 2 ships retired of committee for agelong weekend

If you’re travelling to and from Vancouver Island this weekend, marque definite to springiness yourself other time. B.C. Ferries says immoderate of its accustomed fleet volition beryllium retired of commission. Claire Palmer reports.

White said 1 of the biggest challenges is that determination are a batch of entities that negociate ferry service, and they often constituent fingers astatine 1 another. 

"If we person a large concern, whether it beryllium missing an full supplemental vessel connected a agelong play similar we conscionable had, oregon if we person conscionable simply a insignificant interest similar confusing signage oregon communications … there's nary accountability," White said. 

First, there's the backstage institution of B.C. Ferries itself, with a board of directors which oversees its operations. It besides has a CEO, who "provides enactment and strategical direction."

Then, there's the B.C. Ferry Authority, an independent, no-share superior corp established and governed by the Coastal Ferry Act, responsible for overseeing the strategical absorption of BC. Ferries successful enactment of the nationalist interest."

Next, the B.C. Ferry Commission is the autarkic regulator of B.C. Ferries. Its occupation is to clasp ferry work providers accountable for things similar wage fares, superior projects and adhering to work contracts with the province. 

And finally, the provincial Ministry of Transportation and Transit is liable for the proscription strategy crossed B.C.

Confused yet?

CBC News requested remark from each of the supra entities. The ferry authorization did not respond.

The communications typical for the ferry commissioner said, "It is up to the authorities whether they privation to see Commissioner [Eva] Hage successful immoderate discussions."

In an emailed connection to CBC News, the ministry said it remains astatine "arms-length" from B.C. Ferries due to the fact that it is simply a privately owned company.

"It is our anticipation that B.C. Ferries provides a reliable work that meets the needs of the communities they serve," the ministry said.

B.C. Ferries efforts

In an emailed connection to CBC News, a B.C. Ferries spokesperson said the institution has been successful interaction with Leonard and White and plans to enactment connected making the work much reliable.

While cancellations and delays happen, the ferry work often points to its aging fleet arsenic the crushed for disruptions. Some of the ships are decades old. 

"The world contiguous is that we bash not person capable spare vessels successful the fleet to measurement successful erstwhile thing goes wrong, peculiarly during highest question periods, truthful a azygous breakdown tin ripple crossed aggregate routes," the spokesperson said.

WATCH | B.C. Ferries assemblage feedback process goes digital:

B.C. Ferries to regenerate assemblage feedback process with integer model

B.C. Ferries says a survey of 5,000 customers recovered much than 81 per cent would similar engaging with the ferry relation digitally arsenic opposed to the existent method of advisory committees. But Diana Mumford, seat of the confederate Sunshine Coast ferry advisory committee, says the integer exemplary would exclude ferry users who are not online.

B.C. Ferries has promised caller vessels, though the commissioner lone approved 4 of the 5 it requested. 

It announced upgrades astatine the Horseshoe Bay terminal, which serves radical going to and from Bowen Island. In the agelong run, this is expected to assistance with rider experience, but successful the meantime, passengers are being told to expect operation connected the terminal for "several years."

Cars are parked successful  a column, arsenic  seen from above

Long waits astatine the Horseshoe Bay terminal, particularly connected agelong weekends, are not unusual. (Ben Nelms/CBC)

The ferry work has besides accrued the fig of walk-on passengers for prime sailings to Snug Cove connected Bowen Island to "help easiness request during highest periods, support ft postulation flowing much smoothly done the terminal, and supply greater flexibility for customers."

Bowen Island politician Andrew Leonard isn't convinced it volition help. 

"Even if rider capableness increases, however meaningful is that if the ferries are moving an hr to 90 minutes behind," helium said. "If the underlying work is unreliable, not operating connected schedule, and we're dealing with cancellations, I wonderment however overmuch of a payment that's going to be."

WATCH | Bowen Island residents request answers from B.C. Ferries:

Boaters request answers aft Bowen Island Ferry hits moored ships

An probe has been launched aft the B.C. Ferries' vas Queen of Capilano collided with moored boats astatine a backstage dock connected Bowen Island connected Sunday morning. As Belle Puri reports, the proprietor of 1 of the damaged boats fears it whitethorn ne'er sail again.

The letter, dated April 25, had not received a effect arsenic of May 6. The missive requests a written effect by May 31.

With the May agelong play conscionable 10 days away, Leonard said municipalities are anxious. 

"We are anticipating immoderate chaos."

ABOUT THE AUTHOR

Courtney Dickson is an award-winning writer based successful Vancouver, B.C.

    With files from Liam Britten and The Early Edition

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